Driving ₹2,300+ Crore Sales Through EOI Platform for
DLF

Web App Development | Salesforce Integration | CRM & Analytics Enablement

objectives

Digitise and streamline DLF’s large-scale launch process by providing a transparent, user-friendly platform for customers, dealers, and channel partners, reducing friction and accelerating sales.

Challenges

  • High-Volume Demand Management: Handling thousands of leads, preferences, and bookings simultaneously without glitches.

  • Complex Stakeholder Roles: Customers, channel partners, and internal sales teams all required differentiated yet synchronised platform experiences.

  • Transparency & Trust: Real estate buyers demand clarity in property allocation and pricing; any errors could damage brand trust.

  • Time-Sensitive Launches: EOI platforms had to be fully functional during high-stakes launch windows, leaving no margin for technical failure.

tactics

Custom PWA Development
Built a scalable platform for inventory selection, real-time availability, and a seamless booking experience.
Omnichannel Communication
Integrated automated notifications via WhatsApp, Email, and SMS for timely updates and confirmations.
Multi-role Access & Secure Logins
Enabled simultaneous role-based logins (customers, partners, teams) with robust security protocols.
Two-way Salesforce Integration
Automated lead capture, allocation, and reporting across the sales funnel.
Dynamic Pricing & Analytics
Introduced surge pricing based on demand and deployed heat maps to track user activity and decision hotspots.

Results

Crore Sales Generated

2,300+

Crore Sales Generated
User Preference Submittted

1,100+

User Preference Submittted
Leads Registered

85,952

Leads Registered